Note: We do not offer pregnancy or pelvis ultrasounds.

Frequently Asked
Questions

Frequently Asked
Questions

At Capri Ultrasound, we provide a range of high-quality ultrasound services, including:
  • General Ultrasound: Abdomen, renal/urinary tract, and more.
  • Vascular Ultrasound: Carotid arteries, leg veins, DVT, and more.
  • Musculoskeletal Ultrasound: Shoulders, knees, hips, and other joints.
  • Small Parts Ultrasound: Neck, thyroid, scrotum, lumps, and masses.
  • Urgent Ultrasounds: DVT, appendicitis, testicular torsion, and other urgent conditions.
For a full list of our services, visit our Ultrasound Services page.

Yes. Medicare card holders are bulk billed for eligible diagnostic ultrasound services with a valid GP or specialist referral.

You can learn more about who can refer for a bulk billed ultrasound in our detailed blog here.

Medicare allows bulk billed ultrasound services when referred by a GP or specialist.

Podiatrists may refer for limited scans under a GP Chronic Disease Management plan.

Referrals from physiotherapists, chiropractors and osteopaths are not eligible for Medicare bulk billing.

For a full explanation, read our guide on bulk billed ultrasound referrals here.

Yes, a referral from a GP, specialist, or podiatrist is required to book an ultrasound at Capri Ultrasound. Make sure to bring your referral with you to your appointment.

You can book your appointment easily through:

We aim to provide ultrasound reports within 24-48 hours. Urgent cases are prioritised, so if your scan is time-sensitive, we’ll ensure you receive your results as quickly as possible.

We’re open at the following times:
  • Monday, Tuesday, Wednesday, Thursday and Friday: 8:30am – 4:00pm
    (Closed for lunch from 12:00pm – 12:30pm)
Please note, we are closed on weekends.

Yes! We offer underground parking accessed via St Peters Place and extensive above-ground parking within the Capri on Via Roma complex, at the car park next to Eden Academy kindergarten (entrance off St Peters Place) and on-street . Our clinic is located on Level 1 with both lift and stair access.

Yes, we accept walk-ins, but we recommend booking in advance to secure your preferred time

Depending on the type of ultrasound, you may need specific preparation. For example:
  • Abdominal ultrasound: You may be asked to fast for several hours before the scan.
  • Renal ultrasound: You may need to drink water beforehand to ensure a full bladder.
Specific instructions will be provided when you book.

Please bring the following:
  • Your referral from your doctor or podiatrist.
  • Your Medicare card (for bulk-billing eligibility).
Any relevant medical records or previous imaging results.

If you don’t have a Medicare card, you will need to pay for your ultrasound privately. Please contact us for more information on private billing and fees for non-Medicare patients.

Scan TypePrivate Fee
Abdomen$ 150.00
Renal$ 150.00
Neck$ 150.00
Scrotum$ 150.00
Breast, unilateral$ 150.00
Breast, bilateral$ 150.00
Penis$ 150.00
Lump/subcutaneous$ 150.00
Carotid/temporal arteries$ 200.00
Arm arteries$ 200.00
Arm arteries, bilateral$ 300.00
Aorta-Iliac arteries/IVC$ 200.00
Aorta-iliac + leg arteries, unilateral$ 300.00
Aorta-iliac + leg arteries, bilateral$ 400.00
Renal/visceral arteries$ 200.00
Leg arteries, unilateral$ 200.00
Leg arteries, bilateral$ 400.00
ABI$ 100.00
Arm veins$ 200.00
Arm veins, bilateral$ 300.00
Leg DVT$ 200.00
Leg DVT, bilateral$ 300.00
CVI, unilateral$ 250.00
CVI, bilateral$ 500.00
Pre-surgery v/a mapping$ 200.00
Intracranial vessels$ 200.00
Shoulder/upper arm$ 150.00
Shoulder/UA, bilateral$ 200.00
Elbow/forearm$ 150.00
Elbow/FA bilateral$ 200.00
Wrist/hand$ 150.00
Wrist/hand bilateral$ 200.00
Chest/abdominal wall$ 150.00
Hip/groin$ 150.00
Hip/groin bilateral$ 200.00
Buttock/thigh$ 150.00
Buttock/thigh bilateral$ 200.00
Knee$ 150.00
Knee bilateral$ 200.00
Lower leg$ 150.00
Lower leg, bilateral$ 200.00
Ankle/hind foot$ 150.00
Ankle/hind foot bilateral$ 200.00
Mid/fore foot$ 150.00
Mid/fore foot, bilateral$ 200.00
2 non-vascular items$ 300.00
3 non-vascular items$ 450.00

Contact Us

Got questions? We’re here to help. Whether you need assistance with booking, Medicare eligibility, or information about your ultrasound, feel free to get in touch.
Phone:
(07) 5619 8144
Fax:
(07) 5619 8148
Email
admin@capriultrasound.com.au

Get in touch

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Attendance and Late Cancellation Policy

As a bulk-billing practice, we are deeply committed to providing accessible, high-quality healthcare to our community. To sustain this service, we rely on our appointments being filled. When an appointment is missed or cancelled at the last minute, it results in lost resources that make it increasingly difficult for us to maintain our bulk-billing model for everyone.
To help us continue serving the community efficiently, please note our policy regarding attendance:
  • Timely Cancellations: If you are unable to attend your scheduled appointment, we kindly ask that you provide us with as much notice as possible so that we may offer the time slot to another patient in need.
  • Booking Limitations: Patients who miss their appointments without notice (no-shows) or cancel on short notice may have their future booking privileges suspended at our practice.
  • Our Discretionary Approach: We understand that genuine emergencies and unforeseen circumstances occur. Decisions regarding future bookings are made at management’s discretion, thoughtfully taking into account the specific situation and your past attendance history.
Thank you for your cooperation and for partnering with us to keep essential medical imaging bulk-billed and accessible to all.

2. Patient Behaviour Policy
We understand that undergoing medical imaging can be an anxious and stressful experience, and our team is fully dedicated to supporting you with care and empathy. However, creating a safe, calm, and respectful environment for our staff and other patients is our utmost priority.
To ensure our practice remains a safe space for everyone, we observe a strict Zero Tolerance Policy:
  • Professional Boundaries: We expect all interactions with our team whether in person, over the phone, or via digital communication—to be respectful. Rude, aggressive, abusive, demanding, or entitled behaviour will not be tolerated under any circumstances.
  • Service Discontinuation: Our staff have the right to work in a safe environment free from hostility. Patients who exhibit unacceptable behaviour will be asked to leave immediately and will no longer be permitted to book future appointments with our clinic.
We appreciate your understanding and cooperation in keeping our clinic a safe, polite, and welcoming environment for everyone.
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